Our perishable products are carefully packaged in a Styrofoam cooler with dry ice for shipping. To ensure prompt delivery, we rely on FedEx 2-day shipping. Meanwhile, orders consisting solely of nonperishable items are sent using USPS priority mail.

In the state of Texas, sales tax is not applied to grocery items such as beef. However, Frittella does impose the relevant sales tax on items that are considered taxable, such as apparel, coolers, notebooks, and similar products.

We want you to be completely satisfied with your purchase of our delicious frozen Italian food. Damaged Items: We gladly accept returns on any items that arrive damaged during shipment. Taste Preference: If you are not satisfied with the taste of a product, please email us at eat@frittellacafe.com within 7 days of your order. Non-Perishable Goods: Unopened, non-perishable items can be returned for up to 30 days after purchase.

Thawing times vary depending on the size and type of food. Generally: Small items (like chicken breasts or steaks): May thaw overnight (about 12-24 hours). Larger items (like a whole chicken or roast): Can take several days to thaw completely (allow about 24 hours per 5 pounds).